Technology KnowledgeBase

My laptop is not connecting to the wireless network. How can I connect my MacBook/MacBookAir wirelessly?

First be sure that the Airport is turned on. In the Airport Status Menu, select Turn AirPort On (if it is already on, you won't see that option).

  • For District owned computers, select NSDPrivate.


If the wireless is already on and a successful wireless connection is not being made, click on the Airport status menu icon and then click on Turn Airport Off. Reopen the menu and click on Turn Airport On. That should allow a new, clean, wireless connection.

If these suggestions do not resolve the issue, please submit a Web Help Desk work order ticket.

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