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ActivStudio and Interactive Whiteboards (14)
BYOD (2)
District Mobile Devices (70)
Email, Calendars and Contacts in Outlook (51)
Login Accounts and Passwords (20)
Mac OS and Applications (157)
BiTech (2)
Easy Grade Pro and Online Progress Reports (0)
Filemaker RunTime Solutions (0)
iPhoto, iTunes, iMovie, and Garageband (20)
Macintosh OS X (40)
Online Report Cards - Elementary (1)
Other Software and Applications (26)
Web Browsers (Firefox, Safari, Chrome) (16)
How do I turn off the uBlock Origin ad blocker for a specific website?
Accessing Office 365 Apps (Web Version)
Information about the Northshore School District Webfilter
What is the recommended web browser for the district?
How do I remove Adware / Malware from my Mac?
I can’t view a video / movie on a website. I get prompted to update Adobe Flash Player.
How do I add a webpage to my bookmarks toolbar in Google Chrome, Firefox, or Safari?
Google Hangouts has no audio, the microphone isn’t working when I video chat, OR Google Talk is not working.
How do I turn off the pop-up blocker in a browser (Firefox, Chrome, Safari)?
Why does the district have a web filter that blocks certain websites?
Firefox is in Offline Mode
In FireFox/Safari, my password keeps popping up in a dropdown menu. How do I stop that from happening?
How do I change my default web browser?
A student was browsing inappropriate or questionable websites. Am I able to view a history of what he / she was viewing?
How do I edit my Firefox toolbar bookmarks?
When I click on a link in Safari the pdf does not open, I can’t open pdf’s in the Teacher’s Toolbox website.
Word, Excel, and Powerpoint (21)
Zoom: iPad Sharing Troubleshooting
How can I resolve my Zoom audio issues?
Zoom Virtual Background Recommendations
Accessing Office 365 Apps (Web Version)
How do I check my Home Folder size and clear up space on my computer?
Troubleshooting: Mac Camera and Audio
District Breaks: Tech Prep 2019
Logging in to Adobe Creative Cloud and Account Information Pop-Ups
How Do I Turn Off Outlook Notifications?
How do I change my Employee Online Password?
How do I change my Business Plus/BiTech Password?
How do I change my screen resolution (screen size) on my Mac when connected to an active board or flat panel display?
Does the district offer staff an opportunity to install Microsoft Office on my personal computer?
Substitute Teacher Resources
How do I remove the Microsoft Office Update reminder notice?
"Your computer is infected" (Fake!!) Virus Pop-Up Alerts, Malware and Adware (Windows Computers)
After I enter my username and password at the login screen, the message appears "The system was unable to unlock your login keychain".
What’s the best way to keep my files and folders organized on an OS 10.11 Mac?
I can’t hear sound / audio from my computer.
Google Hangouts has no audio, the microphone isn’t working when I video chat, OR Google Talk is not working.
I was having problems with my computer, and have been told I’m getting a "swap". What does that mean?
Google Hangouts: Set Up; Chatting, Contacts, Chat Rooms & Settings; Using Hangouts On Any Device
How do I connect an external optical drive to my laptop?
How can I make my MacBook Air mirroring settings hold after restarting?
My computer is running slow. What can I do to speed it up?
My MacBook Air is shutting down when connecting to my ActivBoard.
How can I set a program to launch automatically when I log on the computer? How do I stop a program from opening automatically when I log on?
An icon labeled "Casper" appeared on my Desktop. Do I have a virus? Am I being hacked?
Software/Hardware Pilots
Why doesn’t my mouse and/or keyboard work?
How do I get Anti-Virus software for my district computer?
Mac OS X (13)
NSD Technology FAQs (32)
Other Equipment or Hardware (10)
Personal Devices and Software (4)
Phones and Voicemail (24)
Printers and Printing (12)
Projectors, Document Cameras, and Other AV (26)
Remote Learning (24)
Servers, Network, Internet, Webfilter (56)
Tech Support Bulletins (1)
Windows OS and Applications (20)