Technology KnowledgeBase

How do I create a Web Help Desk work order ticket?

To submit a Web Help Desk work order ticket, go to http://helpdesk.nsd.org and log in using your email address and password.

See the document called WebHelpDeskQT.pdf for detailed instructions on how to create a Web Help Desk work order ticket. You can also view the QuickTime movie for a video tutorial on how to create a work order ticket in Web Help Desk.

 

Tickets for SchoolWires issues should use category 11 District Web Services and then sub category c. Schoolwires Issue. Select the appropriate category from the third drop down for your SchoolWires concern.


Attached Files (1)
MENU