Technology KnowledgeBase

What is my NSD username and password used for and how do I change it?

Your NSD account is the username and password used for login to district computers, email, Google services, and more. Your NSD account username is unique within the district and cannot be changed by you once it has been created.

To change your primary district password, go to the website Log in with your district username (NOT your email address) and password. 

If you do not remember your district password, go to and click on the "Forgot Username or Password?" link under the District logo. On the next page, you can select an option to "Set New Password..." either through email, SMS text message or Challenge. In order for these to work you must have recorded a personal email address or personal cell phone with your account or filled in the Challenge questions. Otherwise, you will need to contact Tech Support at x6688 in order to have them reset your password and give you a temporary password.

Password Requirements:  In an effort to increase the security of district accounts and systems, NSD has developed password requirements that are consistent with the latest guidelines provided by the National Institute of Standards and Technology.  All NSD passwords must be 12-24 characters in length. There are no other password complexity requirements such as the use of upper/lower case letters, numbers, or special characters. We recommend using a phrase you will remember such as "breakinYourbootS" instead of something more complex that you will quickly forget.

Password Restrictions: There are some restrictions on what can be in your password, removing things that make your password easier to crack:

  • No more than two numbers in a row;
  • No repeating letters;
  • No spaces (those can actually break some systems);
  • You cannot use words common to our school names, mascots or local sports teams or landmarks;
  • You cannot reuse parts of a past password.

When you change your district password at, your new password will be automatically updated in the following systems:

  • Desktop Login for District computers
  • Login for Google services (apps, Drive, Chat, etc.)
  • Login for email and calendar and other Microsoft Online services (OneNote, OneDrive, Teams, etc.)
  • Synergy
  • Web filter (Fortinet and Lightspeed) authorizations and overrides
  • District File Services (
  • IncidentIQ (
  • Zoom
  • MailFile (
  • Destiny and Media Manager Library Systems
  • Self Service on Mac OS X and Windows
  • Hoonuit (formally Atomic Learning)
  • Kronos
  • Performance Matters (Professional Development)
  • and more!

Your password is NOT automatically changed in the following systems:

  • Employee Online (paystubs, benefits info) 
  • Business Plus (iFAS) and InTouch
  • IEPOnline
  • SearchSoft
  • NSD Apple IDs/iCloud
  • Frontline/AESOP 
  • HR document system (
  • Vector Solutions (Safeschools)
  • State online services
  • Online textbook sites like those from Pearson and Holt

If you are new to the Northshore School District and you do not have a district account, please contact your office manager.

NOTE: Never share your password with anyone else. Your NSDNet account password allows access to your emails, files and other information sensitive NSD systems. Nobody, including Technology staff, should be asking for your password.

Password Resets

If you are having problems logging on to your computer, please try restarting your computer first. Check to be sure you didn't accidentally type a space before or after your username. If you are still unable to log on to your computer, please call Technical Support at x6688 or create a ticket at

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