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Common Problems with Email Addresses

If you have an email message that won't send or get a response that an email was rejected, it could be that the address of one or more recipients was incorrect. The following are the most common problems:

The address is mistyped

Email addresses can be tricky to type. Check carefully to see if the username (the part on the left of the "@" symbol) is correct. There are some common mis-typings of domain names (the part on the right) below:

Correct   Incorrect

gmail.com g.mail.com, gmall.com, gmale.com, gmail.net, ggmail.com

microsoft.com mircosoft.com, microsft.com, microsoft.net

hotmail.com homail.com, homtail.com, hotmail.net

nsd.orgnsd.com, nds.org, nd.org, ns.org

The mail domain has been changed

Many companies and organizations change their mail domains (the part to the right of the "@" symbol). After a year or so, they stop accepting email to the old domains. The following domains have changed in the last few years and no longer accept email to the old domain.

Old Domain       ->       New Domain

attbi.net                      verizon.net  (now moving to frontier.com or frontier.net or frontiernet.net)

lkwash.wednet.edu       lwsd.org

kc (something)             kingcounty.gov

wsdot.gov                    wsdot.wa.gov

The address does not exist, or is suspended, or their email is full

When you get a rejection email from a mail server, there is usually a section of it that tells you why. The line will say something like:

Code 550: User account does not exist

Other codes indicate the account is suspended, or the mailbox is full, or the user is rejecting all unknown email addresses. Many mail servers now do not give a reason (to keep spammers from guessing which accounts are active) and so will just give a generic rejection notice.

 

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