Technology KnowledgeBase

How can I transfer a live call to another person’s voicemail box without ringing that person’s phone?

Example: A call comes in. You answer. You tell the person you will transfer them, but you don't want to ring the teacher's phone in their classroom.

Here's how you can transfer the call directly to the teacher's voicemail box without ringing the phone in their classroom.

  1. Press the Transfer button. The caller is put on hold.
  2. At the prompt, dial the extension of the person whose mailbox you want to transfer them to.
  3. Press the MORE soft key (at the bottom of the display)
  4. Press TO MB. (mailbox)

This will transfer the call to the person's "MB" (mailbox).

Attached Files
There are no attachments for this article.