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How do I clear my cache in FireFox or Safari (Mac)? How do I clear my cache in Internet Explorer or FireFox (Windows 7)?

Browsers such as FireFox, Safari and Internet Explorer store some information locally on your computer to speed up access to webpages that you have visited before. Sometimes information on the web page will have changed but your computer will display the outdated information from the locally cached file. Clearing your browsers cache will force the webpage to display correctly since your computer can no longer display the old outdated file.

To clear the cache on a Mac, please see kb article #111

To clear the cache on a Windows computer:

For Internet Explorer:

  1. Open Internet Explorer and load a webpage other than the webpage that is not displaying correctly. The district home page is a good choice (http://www.nsd.org).
  2. Click on Safety on the right side of the Internet Explorer toolbar, and then from the drop down menu select Delete Browsing History.
  3. Un-check all the check boxes other than Temporary Internet Files.
  4. Click on the Delete button at the bottom of the window.
  5. Navigate to the improperly displaying page and it should display correctly.

For FireFox:

  1. Open FireFox and load a webpage other than the webpage that is not displaying correctly. The district home page is a good choice (http://www.nsd.org).
  2. Click on the menu button
  3. Click on History, and then click on Clear Recent History.
  4. A new window will open. Click onĀ Time range to clear:, and select Everything.
  5. Make sure all boxes are checked. (Except for Form & Search History)
  6. Click on the Clear Now button.
  7. Close Firefox and re-start your computer.
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