Technology KnowledgeBase

How do I forward my district phone to an outside number such as my cell phone?

You can set your District phone to forward to your cell phone or other outside line for those times that you are not going to be near your phone for an extended period. The method varies slightly depending on the phone model. 
 
1.   Push the Options button on your phone.
2.   Enter your voicemail password.
3.   With Availability selected, push the button just below Edit on the phone display.
4.   Use the rocker bar to the left of the phone display to select Custom and then push the button below Edit on the phone display.
 
For Phone model Shoretel 230:
5.  The extension displayed will be 6100 - the voicemail extension. Use the button below Back to erase 6100 and then use the phone buttons to type in 9 + your cell phone number or whatever number you want to have calls to your classroom phone forwarded to. The 9 is required to get an outside line for the forwarded call.
6.   Select OK.
7.   Select OK again.
8.   Select Done.
 
For Phone Model Shoretel 265:
5.  With Always selected, push the button just below Edit on the phone display. 
6.  The extension displayed will be 6100 - the voicemail extension. Use the button below Back to erase 6100 and then use the phone buttons to type in 9 + your cell phone number or whatever number you want to have calls to your classroom phone forwarded to. The 9 is required to get an outside line for the forwarded call.
7.   Push the button below OK on the phone display.
8.   Push the button below OK on the phone display.
8.   Push the button below OK on the phone display again (last time!).
9.   Push the button below Done.
 
All the buttons in the upper right corner on the phone may turn red while the call mode is set to Custom. This is normal.
 
When you return and want to go back to standard mode, use the Option key to set the call handling mode back to Standard. You can leave the Custom mode to forward to your cell phone or set it back to 6100 as it pleases you. NOTE: If someone calls your District phone number from an in-district phone and calls are being forwarded to your cell, your cell number will display on the caller's in-district phone.
 
To mask your cell phone number when returning voicemails, type *67 and then the number you are calling. 
 
If you teach in more than one classroom and would like forward calls from the extension assigned to you to the additional classrooms, kb #517 explains how to forward calls from one district extension to another.
 
From Mitel Connect
1.  Click on your the phone icon next to your name.
2.  Click on the Gear for Settings options
3.  Choose Call Routing 
4.  Under the tab Availability Routing
5.  Change Available to Custom 
6.  Click the "Start Wizard" button
7.  Check the option "Also simultaneously ring these numbers"
8.  Add your label and Number
9.  Click on "Use Selected Number" 
10.  Next
11.  Choose the radio button "Always forward my calls to my voicemail
12.  Next 
13.  Next
14.  Next
15.  Save
 
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