How do I update my Chromebook to the latest version of Chrome OS?
NOTE: The old white HP 14 (G1) Chromebooks are no longer supported, and updates are no longer available.
As of January 2020, we are supporting Chrome OS Version 78.
Updates for Chrome OS install automatically on all supported district Chromebooks and shouldn't require any end user interaction. To find out what Chrome OS version a Chromebook is on, press ALT + V while on the logon screen and see the version in the upper right corner of the screen.
If you are not on Chrome OS Version 78, please update using the following steps.
- Restart the Chromebook (hold down the power button for 3 seconds, let go of the power button, wait for 3 seconds, then press and release the power button).
- Log in to the Chromebook using your email@example.com account and district password.
- Launch the Chrome Browser. In the address field, type: chrome://help
Most of the time, the update will start downloading automatically (be sure you are connected to NSDPrivate). However, you may need to click on a "Check for updates" button to trigger the download. You will see a progress bar showing how much of the update has downloaded. It will take several minutes for the Chromebook to update. When it is done, you will see a Restart button. Click it. Once the Chromebook restarts, it should have the latest supported Chrome OS installed.
If you are updating from a very old version of Chrome OS, you may need to run through this process more than once to install incremental updates.
NOTE: Current Chrome OS versions are set by the Technology Department. If you are experiencing issues with your Chromebook or need a higher version of ChromeOS, please open a Web Help Desk work order ticket.