Technology KnowledgeBase

MiTel Connect Videos

An upgrade was made to the Northshore School District phone system, Shoretel,  July 5th-6th, 2019. The online Shoretel Communicator interface has been replaced with an app, MiTel Conenct. Technology installed the app for Windows users, and most Mac users. Mac users can install the app using Self Service if needed. (Login instructions can be found in KB #766.)

YouTube videos offer a wealth of information about using Mitel Connect.



Screen Elements


Placing a call


Answering Calls


Voicemail & Messages


Managing Calls


Conference Calls


Configuration and Settings

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