Technology KnowledgeBase

Logging in to Adobe Creative Cloud and Account Information Pop-Ups

Adobe Creative Cloud applications (Acrobat Pro, Photoshop, Illustrator, Premiere, etc.) require you to log in with your school district credentials. 

 

Logging into Creative Cloud

 

1. Open the application.

2. At the Sign in window enter your district email including the @nsd.org and click in the password field.

 

3. At the Enter password window, type your district password.

4. At the "Stay signed in?" window, check "Don't show this again" and click on "Yes."

 

 

 Account Confirmation Pop-Up

Once you have logged into the Creative Cloud application, you will receive an account confirmation Pop-Up every 90 minutes.  When Adobe moved to a shared device licensing model, Northshore was required to update all Adobe applications to this licensing scheme.  This 90-minute check-in is to verify that you are still the person logged into the application. This check-in is required because these licenses are used on shared computers where many users log in to use the software.

This is a feature we are unable to change. Since this is a new licensing model, we are working with Adobe to provide a method to modify this setting. At this time, there isn't one available.

When you receive an Account Confirmation Pop-Up Click on Continue if you are a staff member. Click on sign out if you are a student is using the computer and finished with work for the session.

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