How do I clear corrupt Google Chrome sync data?
Occasionally, Chromebook users will need to fix corrupt Chrome sync data. Here is how you can reset Chrome sync data.
NOTE: Please follow through the Essential Chromebook Troubleshooting Steps before resetting Chrome sync data.
- Log in to the Chrome browser on a Mac or PC as the student (not on a Chromebook).
- Go to https://chrome.google.com/sync
- Scroll to the bottom and click “ Clear Data ”.
- Wait 5 minutes.
- Have the student sign in to a Chromebook and see if the sync data has been fixed.
If you have any issues, please open an IIQ ticket and include the Chromebook barcode number and student ID number.