How do I clear corrupt Google Chrome sync data?

Occasionally, Chromebook users will need to fix corrupt Chrome sync data. Here is how you can reset Chrome sync data.

NOTE: Please follow through the Essential Chromebook Troubleshooting Steps before resetting Chrome sync data.

1. Log in to the Chrome browser on a Mac or PC as the student (not on a Chromebook).
2. Go to https://www.google.com/settings/chrome/sync
3. Scroll to the bottom and click “Reset sync”.
4. Wait 5 minutes.
5. Have the student sign in to a Chromebook and see if the sync data has been fixed.

If you have any issues, please open a Web Help Desk ticket and include the Chromebook barcode number and student ID number.