How do I add a shared email folder to my Outlook profile?
To add a shared email folder to your Outlook profile you first need to have delegated access to the folder, You can request access by putting in an IIQ ticket.
Step 1: Go to your Outlook email page, right click on "Folders" and then click "Add Shared Folder"
Step 2: Enter the email address of the account you are delegated to.
And the shared account should show up at the bottom of the left-hand email column.