Technology KnowledgeBase
Web Browsers (Firefox, Safari, Chrome) Articles
What is the recommended web browser for the district?
Added on Tue, Aug 28, 2012
AS OF January 2019: Technology recommends the following web browsers to access various district resources: SAFARI is the recommended browser for IEPOnline and timecard.nsd.org (KRONOS). CHROME is the best browser for Synergy and GoogleDocs/Apps.... Read More
Information about the Northshore School District Webfilter
Added on Tue, Jul 17, 2018
The Technology Department will be replacing the current iBOSS web filter soon with a new web filter from Fortinet. The goal of this change is to provide a faster, more reliable Internet experience for district staff and students, with filtering that... Read More
How do I remove Adware / Malware from my Mac?
Added on Wed, Mar 29, 2017
What is adware? Adware is software that automatically displays or downloads advertising material (often unwanted) when a user is online. It usually is installed during installation process or after installing, on the screen or on the browser by... Read More
I can’t view a video / movie on a website. I get prompted to update Adobe Flash Player.
Added on Tue, May 11, 2010
Close Firefox or any other browser you may be using, such as Safari. Close your Chrome, Firefox and Safari browser. Open Self Service (in your Applications folder) to install an updated version of Flash, select Web from the category list along the... Read More
How do I add a webpage to my bookmarks toolbar in Google Chrome, Firefox, or Safari?
Added on Fri, Aug 12, 2016
Bookmarks toolbar gives you quick access to often-used bookmarks.  Firefox Show or hide the Bookmarks toolbar The Bookmarks toolbar is hidden by default. To turn it on or back off:           Click View from the Firefox Menubar and choose... Read More
Google Hangouts has no audio, the microphone isn’t working when I video chat, OR Google Talk is not working.
Added on Fri, Dec 18, 2015
If the camera or microphone are not working for Google Hangouts or Google Talk, those apps will need to be given permission to use those resources. The Sound Preference Pane in System Preferences may also need to be set to use the computer's... Read More
When using Chrome version 49 on a Mac, PDF files and print preview images do not display properly.
Added on Thu, Mar 24, 2016
When using Google Chrome version 49 on a Mac, PDF files and the print preview image may not display correctly. The image may not appear at all, display only a small strip of the image, or portions of the image may appear and then disappear or flash... Read More
How do I copy bookmarks on a Windows computer to another computer or browser? How do I export/import/backup bookmarks?
Added on Tue, Jul 21, 2015
Bookmarks can be exported from any browser and then imported to a browser on another computer. Bookmarks can also be exported from one browser and then imported into another browser on the same computer; such as exporting bookmarks from Internet... Read More
Can I copy boomarks from my Mac computer to another computer or browser? How do I export/import/backup bookmarks?
Added on Wed, Jul 15, 2009
  Bookmarks can be exported to copy them to another computer or as a backup. Bookmarks are included in the backup of NSD staff computers and will be restored from that backup if your computer needs to be replaced.  It is also easy to import... Read More
How do I turn off the pop-up blocker in a browser (Firefox, Chrome, Safari)?
Added on Wed, Aug 31, 2011
There may be situations where you need to clear the pop up blockers in your browsers to use specific services such as the secure browser for student testing, or when using Synergy (Firefox is the recommended browser for Synergy).  To turn off pop-up... Read More
Why does the district have a web filter that blocks certain websites?
Added on Mon, Jun 29, 2009
The Children's Internet Protection Act ("CIPA"), enacted December 21, 2000, requires recipients of federal technology funds to comply with certain Internet filtering and policy requirements. Schools and libraries receiving funds for Internet... Read More
Firefox is in Offline Mode
Added on Wed, Oct 14, 2009
In the Menu Bar at the top of your screen, click on File. Uncheck the last option for Work Offline Try going to a website. Firefox should be online now. work off line mode fire fox foxfire Read More
In FireFox/Safari, my password keeps popping up in a dropdown menu. How do I stop that from happening?
Added on Tue, Jun 7, 2011
It's common to accidentally type your password rather than your user name in the login field of a website. Once the password has been typed in that field, it may appear in the drop down menu the next time you try to login to the site,... Read More
How do I change my default web browser?
Added on Fri, Sep 25, 2009
Launch Safari (Macintosh HD -> Applications -> Safari) In the Menu Bar at the top of your screen, select Safari -> Preferences. Click on the General button. At the top of the window next to Default web browser: you can select either... Read More
Firefox print option grayed out after printing one page.
Added on Thu, Aug 20, 2009
This is a known issue in Firefox. The print option will be grayed out until the first job has finished printing at the printer. The print option should become available (black) again after the first job has completely printed. A workaround is to use... Read More
A student was browsing inappropriate or questionable websites. Am I able to view a history of what he / she was viewing?
Added on Wed, Jul 15, 2009
As long as (1) the browser cache hasn't been manually cleared or (2) the computer has not been restarted, a technology analyst can pull an archive of the browser history. If you need to have the browser history of a student station, please... Read More
How do I edit my Firefox toolbar bookmarks?
Added on Tue, Jul 14, 2009
In the Firefox Menu Bar, select Bookmarks -> Organize Bookmarks. A Bookmarks dialogue window will open. In the left sidebar of the Bookmarks window, selecting the History button will display a history of sites you have visited in the main window.... Read More
When I click on a link in Safari the pdf does not open, I can’t open pdf’s in the Teacher’s Toolbox website.
Added on Thu, Sep 20, 2012
If you click on a link in Safari to view or download a pdf, and a new window or tab opens that displays a progress bar but the pdf never displays, you can download or view the file using a contextual menu in Safari. Control-click ... Read More
How do I import my Firefox bookmarks into Safari?
Added on Sat, Sep 1, 2012
As of August 2012, Safari is the recommended browser for the use in the Northshore School District. To import your Firefox bookmarks into Safari: 1. Open Firefox. Select Bookmarks --> Show All Bookmarks from the menu bar. ... Read More