Technology KnowledgeBase
Network and Wireless Articles
What is the NSD Responsible Use Procedure? How does it pertain to Facebook and other Social Media?
Added on Wed, Mar 23, 2016
(Following are excerpts from a letter distributed to all NSD staff on 3/22/16 by NSD Superintendent, Larry Francois. A link to the the Responsible Use Procedure is at the end of this KB article.) "At the beginning of each school year, all staff with... Read More
Configuring and connecting to the NSD VPN (for Windows Users)
Added on Wed, Mar 4, 2020
There may be circumstances when staff using Windows computers need access to district systems that are normally available only when connected to the district network. A VPN (Virtual Private Network) is available for those situations.  Connecting to... Read More
My laptop is not connecting to the wireless network. How can I connect my MacBook/MacBookAir wirelessly?
Added on Mon, Jul 6, 2009
First be sure that the Airport is turned on. In the Airport Status Menu, select Turn AirPort On (if it is already on, you won't see that option). For District owned computers, select NSDPrivate.   If the wireless is already on and a... Read More
How can I find the IP address of my Mac or Windows computer?
Added on Tue, Jun 30, 2009
MAC OS X Staff & Student Computers running OS 10.9: IP addresses are viewable while logged into the computer. While logged into the computer, click on the Apple in the upper left corner of your screen and select System Preferences. Click on the... Read More
How can I get a longer Ethernet cord?
Added on Tue, Jul 14, 2009
Contact your school TRT or STS. If they don not have one on hand, they will create a work ticket in Web Help Desk and a longer cord will be delivered to you.  Ethernet, ethernet, cable, cord, network Read More
What should I do if I suspect that I have a faulty cable or connection?
Added on Mon, Jun 29, 2009
Your school STS or TRT will provide the first level of support at your school. They may have extra cables that you can try to exchange with your existing cable. If more assistance is needed, please call Technical Support at x6688. network, cable,... Read More
I can’t connect to the internet, can’t send or receive email, and can’t print. What’s wrong?
Added on Mon, Jun 29, 2009
It sounds like you don't have a network connection. First check to see if anyone else around you is having network issues. If others are having issues, click here. Check the Tech Alerts website to see if there is a known problem or scheduled... Read More
What IP address changes were made this summer (2012)?
Added on Thu, Jun 21, 2012
Changes were made during July 2012 in how IP addresses are allocated to district computers, printers, phones, and other equipment. The changes were necessary in order to support the expected increase in wireless computing and changes in the types of... Read More
How can I find the MAC address of my Mac or Windows computer?
Added on Fri, Oct 21, 2011
Every computer has a unique identifier on its network connection that is different from any other computing device on the Internet - this is its MAC address (Media Access Control - part of the network hardware layer in a computing device). The... Read More