Technology KnowledgeBase
NSD Chromebooks Articles
Basic Chromebook Troubleshooting Steps
Added on Wed, Sep 16, 2020
The following steps can help resolve numerous Chromebook issues. If you are having issues with your district Chromebook, please try the following troubleshooting steps: Restart the Chromebook. If it won’t shut off, press and hold the Power... Read More
How do I turn off the uBlock Origin ad blocker for a specific website?
Added on Wed, Feb 19, 2020
One of the primary features of uBlock Origin is to serve as an "ad blocker" that hides advertisements on a webpage. The default behavior of uBlock Origin when newly installed is to block ads, trackers and malware sites. If you ever need to change the... Read More
Can I change how long a Chromebook can sit idle before the screen goes to sleep?
Added on Tue, Aug 18, 2020
By default, Chromebooks automatically go to sleep if left inactive for 8 minutes when plugged in to power, and 6 minutes if it is not plugged in to power. Unfortunately, Chrome OS doesn't offer any option to change how long a Chromebook can sit... Read More
What are best practices for using district Chromebooks? Any tips or tricks?
Added on Fri, Mar 20, 2015
Chromebook Tips What is a Chromebook?A Chromebook is an internet based laptop that only runs the Chrome web browser. It is designed to work seamlessly with Google Drive and Google Apps, and works primarily off of Google's cloud. Logging... Read More
How do I update my Chromebook to the latest version of Chrome OS?
Added on Fri, Feb 27, 2015
NOTE: The old white HP 14 (G1) Chromebooks are no longer supported, and updates are no longer available. As of August 2020, we are supporting Chrome OS Version 83 . Updates for Chrome OS install automatically on all supported district... Read More
How do I use a Chromebook for state testing?
Added on Fri, Jan 9, 2015
For SBAC and ELPA21 on Chromebooks August 2020: Chromebooks must be on Chrome OS 83+  for ELPA21 and SBAC. If you are having problems using the testing app, check the Chrome OS version and update using these instructions . NOTE: Do NOT use... Read More
How do I enable Flash on a Chromebook?
Added on Fri, Oct 6, 2017
Google Chrome includes Adobe Flash Player built-in to it, but may be disabled. You can enable Flash Player through your Content Settings within Chrome. 1) In the URL bar (website address bar), type chrome://settings/content/flash to open the Flash... Read More
Chromebook error asking for old password when logging in.
Added on Wed, Oct 17, 2018
Problem: When logging in to a Chromebook, a Chrome error displays, "Your password has changed," and says that you need to enter your old password. "Your Google Account password has changed since the last time you signed in to this computer. Because... Read More
Can I print to my home printer from a district Chromebook?
Added on Mon, Mar 9, 2020
Can I print to my home printer from a district Chromebook? You must have a Chromebook compatible printer (or Google Cloud Print ready printer ) in order to print from your district Chromebook. Most current consumer wireless printers are compatible... Read More
How do I print from a Chromebook?
Added on Tue, Aug 18, 2015
There are a few select printers at each school that are Chromebook printing enabled. You can print to them using the following instructions: When you are on the page that you want to print, hit Ctrl + P (or click on the Settings button in the upper... Read More
Chromebook print dialog box disappears when trying to print.
Added on Fri, Jun 14, 2019
This is an issue that affects the default "Save as PDF" printer and Google Docs (other webpages are printable). Here's how you can fix it. Open a new tab and go to another website (not a Google Doc or Google Drive. Choose an outside website)... Read More
How do I install an app on my Chromebook?
Added on Mon, Oct 19, 2015
Staff Teachers should go to the Chrome Web Store to search for and read about each app that they want to use in their class(es). Make sure the app is compatible on our district Chromebook(s) by installing it on a Chromebook and testing its... Read More
What are some good Chromebook keyboard shortcuts?
Added on Tue, Jul 17, 2018
Here are some popular Chromebook keyboard shortcuts Open a new tab Ctrl + tClose the current tab Ctrl + wGo to previous page Alt + left arrowPrint your current page Ctrl + pSearch the current page Ctrl + f Reset zoom level Ctrl + 0Reset screen... Read More
How do I adjust the volume of a Chromebook in kiosk mode?
Added on Tue, Jan 30, 2018
When in kiosk mode, press and hold the search key, then press the volume up or volume down key. The search key is on the left, above the shift key. (see screenshot below) Read More
Google Hangouts: Set Up; Chatting, Contacts, Chat Rooms & Settings; Using Hangouts On Any Device
Added on Wed, Apr 6, 2016
The Instructional Technology Team has created 3 Quick Tips that will help you setup and utilize Google Hangouts. Click on the links below to view the articles:  Quick Tip: Set up Google Hangouts   Quick Tip: Google Hangouts - Chatting, Contacts,... Read More
Someone changed the language setting on a Chromebook. How do I change it back to English?
Added on Wed, Apr 1, 2015
Log in to the Chromebook. Launch the Chrome browser and enter the following URL in the address field: chrome://settings/languages Select English. Read More
The quotation marks key and other punctuation keys are not working on my Chromebook.
Added on Wed, Mar 25, 2015
Click the lower right corner of the screen where it says INTL. Then click "US International." Click "US." Read More
Does Flash, Java, or Silverlight run on a Chromebook?
Added on Tue, Feb 10, 2015
Chrome devices have Flash support and Javascript built-in, but they do not support Java or Silverlight. Web pages or web based apps that require Java or Silverlight will not run properly. Read More
Our Chromebook cart is only charging on one side. I think its broken.
Added on Thu, Jan 29, 2015
It is not broken. The Anthro Chromebook cart has a built-in system that alternates power from one side of the cart to the other to manage its power draw. It does it automatically so you don't need to. If it charged both sides at the same time it... Read More