How do I create a Web Help Desk work order ticket?


To submit a Web Help Desk work order ticket, go to http://helpdesk.nsd.org and log in using your email address and password.

See the document called WebHelpDeskQT.pdf for detailed instructions on how to create a Web Help Desk work order ticket. You can also view the QuickTime movie for a video tutorial on how to create a work order ticket in Web Help Desk.

Web Help Desk Login Page

 

Tickets for SchoolWires issues should use category 11 District Web Services and then sub category c. Schoolwires Issue. Select the appropriate category from the third drop down for your SchoolWires concern.




Article ID: 254
Created On: Tue, Jul 28, 2009 at 11:27 AM
Last Updated On: Fri, Feb 24, 2017 at 11:08 AM
Authored by: Joe Yamada

Online URL: https://kb.nsd.org/article-254.html