Apple’s Mail application is available on staff Mac computers. Since Outlook is the District’s supported email tool, limited support will be provided for users who wish to utilize Apple Mail.
Service Level Agreement: Technology staff will provide support for the basic setup and configuration of Apple’s Mail application for users on district Macs. This includes adding the user’s district account to the application. Setup and configuration instructions as well as links to additional resources will be documented for users in this Knowledge Base article. If requests are submitted for advanced troubleshooting, users will be directed to contact their building STS or Instructional Technology Coordinator for support. Apple's Calendar application is not supported; after thorough testing, District staff determined the functionality of Apple's Calendar application is not reliable.
Included in this article are instructions for:
Adding your District email to Apple Mail
The first time you open Mail, you should be prompted to add your email account. If you are not automatically prompted, from the top menu bar select Mail > Accounts. To add your District email account, select Exchange.
In the pop-up window, enter your full district email address and password. Click Sign In.
Select the services you wish to connect to Apple applications. If you don’t intend to use Reminders or Notes, uncheck these items. Click Done.
Additional Resources for use and troubleshooting
Article ID: 333
Created On: Thu, Sep 17, 2009 at 2:41 PM
Last Updated On: Fri, Mar 29, 2019 at 11:54 AM
Authored by: Sarah Lawrence
Online URL: https://kb.nsd.org/article-333.html