I accidentally deleted a voicemail. Is there a way to retrieve it?


As a safeguard against accidental erasures, the phone system retains deleted voicemail for a few hours.

To listen to your deleted messages:
  1. Pick up the phone hand set and press the Voice Mail button. Enter your voicemail password.
  2. Press 7 for mailbox options.
  3. Press 7 again to listen to recently deleted messages. Voicemail plays all the deleted messages still available for your extension.
  4. During playback, you can manage deleted messages as if they were newly arrived messages. Press 2 to convert the deleted message to a saved message.



Article ID: 569
Created On: Fri, Sep 21, 2012 at 2:01 PM
Last Updated On: Fri, Dec 28, 2012 at 9:50 AM
Authored by: Maija Stein

Online URL: https://kb.nsd.org/article-569.html