Troubleshooting iPad Issues

If you are having an issue with your iPad and don't see an answer in the KB, please use the "Fix Your iPad" app found on all district iPads.

This interactive troubleshooting guide is set up to help diagnose and fix the issue you are experiencing. Most common iPad issues can be fixed using this guide. If you are still having issues after trying the steps in the "Fix Your iPad" app, please submit a Web Help Desk ticket. 

Article ID: 646
Created On: Tue, Sep 2, 2014 at 9:23 AM
Last Updated On: Thu, Jul 12, 2018 at 10:56 AM
Authored by: Joe Yamada

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