NOTE: The old white HP 14 (G1) Chromebooks are no longer supported, and updates are no longer available.
As of December 2020, we are supporting Chrome OS 86 . Updates for Chrome OS install automatically on all supported district Chromebooks and shouldn't require any end user interaction. To find out what Chrome OS version a Chromebook is on, press ALT + V while at the sign in screen and see the version in the upper right corner of the screen.
If your Chromebook is not on Chrome OS 86, please update using the following steps.
Most of the time, the update will start downloading automatically (be sure you are connected to NSDPrivate or your home Wi-Fi network). However, you may need to click on a "Check for updates" button or "To see if your device is up to date, go to Chrome OS Settings" link to trigger the download. You will see a progress bar showing how much of the update has downloaded. It will take several minutes for the Chromebook to update. When it is done, you will see a Restart button. Click it. Once the Chromebook restarts, it should have the latest supported Chrome OS installed
If you are updating from a very old version of Chrome OS, you may need to run through this process more than once to install incremental updates.
NOTE: Current Chrome OS versions are set by the Technology Department. If you are experiencing issues with your Chromebook or need a higher version of ChromeOS, please open a Web Help Desk work order ticket.
Article ID: 660
Created On: Fri, Feb 27, 2015 at 12:52 PM
Last Updated On: Mon, Dec 14, 2020 at 8:20 AM
Authored by: Joe Yamada
Online URL: https://kb.nsd.org/article-660.html