i-Ready on iPads - Best Practices


Here are some “best practices” that students should follow when using  i-Ready on iPads  that should help minimize sound and freezing issues. 
 
 
i-Ready on iPads - Best Practices
Freezing Issues
 
We also noticed that some of the iPad screens/screen protectors were very dirty. They said that dirty screens may cause touch issues that may appear to be an unresponsive app. Please make sure the screens are clean!
 
Some of the issues above will be resolved with future app updates. But until then, the items above should help minimize issues and make for a more successful  i-Ready  experience.
 
i-Ready Support 
If you continue to have issues with i-Ready, please contact iReady customer support for next steps.
 
i-Ready Technical Support 
Mon–Fri 7:00 a.m.–9:00 p.m. ET
Phone: 800-225-0248
Email: i-ReadySupport@cainc.com


Article ID: 780
Created On: Fri, Jan 10, 2020 at 8:20 AM
Last Updated On: Thu, Jan 23, 2020 at 1:42 PM
Authored by: Joe Yamada

Online URL: https://kb.nsd.org/article-780.html